Privacy Policy

Last updated: [Date]

Legal

1. Introduction

This Privacy Policy explains how [Company legal name] (“KudoDesk”, “we”) collects and uses personal data in connection with this marketing website and future KudoDesk services.

We aim to follow the data protection principles under Hong Kong’s Personal Data (Privacy) Ordinance (PDPO).

Contact for privacy requests: [contact@example.com]. Address: [Business address].

2. Data we may collect

Contact form data: name, email, phone, business name, industry, and message content you submit.

Technical data: standard server logs such as IP address, browser type, and pages visited, if logging is enabled.

When services launch: business account data, message templates, and operational logs needed to run the WhatsApp review funnel and related features.

3. Purpose of collection

Respond to demo or contact requests.

Operate, secure, and improve the marketing site and future product.

Provide contracted services (for example, sending agreed WhatsApp follow-ups and routing feedback).

Comply with legal obligations applicable in Hong Kong.

4. PDPO principles (summary)

Purpose: we collect personal data for lawful, related purposes notified at or before collection where practicable.

Accuracy & retention: we take reasonable steps to keep data accurate and retain it only as long as needed for those purposes or as required by law.

Security: we apply reasonable technical and organisational measures to protect personal data against unauthorised access or loss.

Access & correction: you may request access to or correction of your personal data by emailing [contact@example.com].

5. Sharing

We may use processors (hosting, analytics, messaging infrastructure) under agreements requiring appropriate protection of personal data.

We do not sell personal data. We may disclose data if required by law or to protect rights, safety, or property.

Integrations with WhatsApp, Google, or other platforms are subject to those providers’ policies in addition to this Policy.

6. Cross-border transfers

If personal data is transferred outside Hong Kong, we will take steps consistent with PDPO expectations so that data continues to be protected to a comparable standard where practicable.

7. Cookies and similar technologies

The marketing site may use essential cookies for locale preference or session continuity. Any analytics cookies will be described here when enabled.

8. Phase 1 note

Until the production backend is live, contact form submissions may be confirmed on-screen only and not emailed or stored in a durable CRM. Treat any local testing data accordingly.

9. Changes

We may update this Policy by posting a revised version with an updated date. Material changes will be highlighted on this page where practicable.