Clinics & medical aesthetics
Professional, discreet follow-ups after consultations and treatments — reputation without compromising privacy.
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Common challenges
- Satisfied patients rarely leave Google reviews without a timely prompt.
- Sensitive complaints can appear publicly before staff can respond.
- Front-desk teams lack a consistent, compliant follow-up process.
- Review volume lags competitors even when clinical outcomes are strong.
Sample WhatsApp message
Hi {{name}}, thank you for visiting {{clinic}} today. How was your experience? Reply with a quick rating — if anything didn’t go smoothly, we’ll follow up privately.
Suggested timing
Send within a few hours of the visit (or next morning for evening appointments), when the experience is fresh but the patient has left the clinic.
What you can expect
More public reviews from delighted patients, and a private channel for concerns — so clinical teams can resolve issues before they become star ratings.